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King of all it surveys
The rise of Cargo King is one of the mid-wests undoubted success
stories over the last ten years. David Sheedy outlines Cargo Kings
evolution since its foundation in 1985.
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Asked to sum up the reasons behind the success story that is Cargo
King, the companys sales and marketing manager David Sheedy
keeps things simple. He insists that theres no magic formula.
Instead, hard work and dedication on the part of the companys
workforce and an adherence to a policy which ensures a quality service
is provided to its customers at all times is, he says, at the root
of the firms popularity and success.
And certainly any in-depth analysis of the companys structures
and means of operating readily supports Davids view of just
why Cargo King continues to go from strength to strength.
Cargo King has a proven record of achievement in the warehousing,
transportation and logistics business. Based in Newmarket-on-Fergus,
Co. Clare, the firm was established by Aengus King in 1985 and over
the years it has evolved to become one of the top operators in its
field in the mid-west region.
The company has grown and developed every year since its foundation
and were pleased to report that this year has been another
good year for the company despite everything that has effected the
economy, domestically and internationally, David enthuses.
Indeed, the company is riding on a high right now as its relatively
new warehousing facility continues to operate on a near full capacity.
With the purchase of four new trucks planned for the new year, the
Cargo King team is clearly brimming with confidence and optimism.
Im personally very optimistic that we can continue to
do very well on all fronts. The company is doing well at the moment
and were determined to move forward by securing new contracts
with airlines, manufacturing companies and various agents outside
our existing customer base, adds the Newmarket-on-Fergus native.
Although a relatively small operator in national terms, Cargo King
thrives on providing a top-quality service with a personal touch.
In many ways, the mantra small is beautiful is very
much top of the pops with Sheedy and the rest of the Cargo King
team.
RATIONALISATION
We believe that being a relatively small operator, we can
guarantee that the customer will get what he wants, when he wants
it.
The company is totally customer driven. We are on first name
terms with practically all our customers and they appreciate the
intimacy such a relationship provides. Thats probably one
reason why we have benefited so much over the years from repeat
custom.
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We have regular in-house customer care training programmes
and such training shines through in our dealings with our customers,
old and new. Thats why a lot of the customers we had ten and
fifteen years ago are still doing business with us, explains
David who has been employed by Cargo King for the past three years
and who is proud of the fact that Cargo King received ISO 9002 accreditation
as far back as 1994.
Its interesting to learn that Cargo King are able to assign
staff to individual customers, thus ensuring that comprehensive
knowledge is quickly gained, and customers feel they are dealing
with the companys own specialist.
Training needs for all Cargo Kings drivers are identified
and all drivers are trained in correct procedures which specify
the method of handling and loading of goods.
Privately owned by Aengus King, Newmarket-on-Fergus firm is also
fortunate in terms of its locations. It is only easy access etc.
from Shannon Airport. Over the years it has developed business much
further away from its mid-west base though and, nowadays, boasts
clients as far away as Britain and the continent. As well as, the
company hopes to secure new business with German airline in the
coming months.
IMPORT AND EXPORT
Of course, as intimated earlier, the quality of Cargo Kings
service is one of the companys major plus points in its ongoing
successful campaign to consolidate existing customer contracts while
in addition securing new ones.
For instance, Cargo King - employing some 20 people - boasts a daily
UK import and export groupage and full load service. Its logistics
service is second to none while its reputation for secure
warehousing, for long and short durations, precedes itself. Handling
dangerous goods is a speciality also while domestic collection work
for onward forwarding is also second nature to the Cargo King team.
Of course in order to provide such a specialist and professional
service (including a 24 telephone help line), the Cargo King team
has had to acquire the most up-to-date and most efficient machinery
around.
In this respect, the go-ahead Clare-based firm boasts a fleet of
41 trailers which includes high-volume cube mega rollerised box/curtainsiders;
temperature controlled trailers; refrigerated trailers - tilts box/curtainsiders;
euroliners, both standard and rollerised. In addition, 20 foot vehicles
and vans are also available.
Above all perhaps, its Cargo Kings superb warehousing facilities
which makes it a cut above the rest and keeps it one step ahead
of the posse in the mid-west.
Cargo King opened its original 6,000 sq. ft. warehouse in October
1996, extended it to 26,000 in 2000, enabling the company to undertake
documentation, import and export procedures, palletising and loading.
The company offers its customers the flexibility to install their
own computer equipment in its warehouse office, if required. The
warehouse itself offers loading dock facilities with levelers that
will allow for the simultaneous loading/unloading of 40ft vehicles.
In addition, there is a large parking site facility for 40ft trailers.
Our warehouse is complete with fully adjustable racking capable
of housing 4,500 pallets at anyone time, irrespective of the size
of the pallet.
Our new warehouse is just opened over 12 months but its practically
operating to full capacity. The fact that were completely
independent and not associated with freight agents gives us the
opportunity to work with manufacturing companies directly and that
is something which appeals to a lot of our customers.
That and much more besides.
For further information contact.
Phone 061-368060
Fax 061-368158
email: info@cargoking.iol.ie
website:
www.cargo-king.com
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