A flourising business

The name Joe Norris Motors is synonymous in the Meath area for providing top quality cars and light commercials to a large customer base for the past 21 years.

A shining beacon for Renault drivers in the north east

Located in a state of the art premises on the Kentstown Road in Navan, since November 2005, the dealership has gone from strength to strength.
Irish Trucker spoke to Commercial Vehicle Manager Enda Butler about the success of the company and what was currently setting the market a light.
The firm offers motorists all the personal care and service one would expect from a family run dealership. With new and used cars available for immediate delivery, they live by the motto: no delay, drive away today!

The Renault dealership itself was established in Ireland in 1963 and is one of the oldest dealerships in the country.
Joe Norris Motors is a family run dealership founded by the late Joe Norris in 1986. Philip Reilly, Dealer Principle, has managed the business since 1995 and is assisted by three of late Joe's sons Gerry, Maurice and Paul in various departments.
Enda has been working with the company for the past two years and he admits that the change of premises has been one of main factors for sales to have multiplied.
“We are doing extremely well since we moved from Canon Row in the town. In fact our commercial van sales are up by 100% and that is due to a number of contributing factors like selling a good brand name, the new premises and the area we are in now,” said Enda.
Enda revealed that there is one van above all that is currently miles ahead of their rivals and that is the much sought after the Renault Trafic.

Joe Norris Motors� impressive new showroom in Navan

“The Renault vans are all very good sellers, mainly because of their reliability and strength. However, the Trafic has been our best seller for some time and customers are crying out for them,” he said.
“Even when a Trafic is traded in, it will not be on the forecourt for too long as the demand for second-hand Trafics is that good. The Master and Kangoo are also steady sellers and can match any of their rivals in all areas,” stressed Enda.
Whether you transport people or goods, New Trafic offers a wide range of models from Panel Van to Crew Van, Platform Cab to Commercial Passenger Vehicle. As with all Renault vehicles, you can count on class leading safety on your New Renault Trafic, such as ABS with EBD, as well as comfort and practicality.

The New Trafic range is the cornerstone of Renault’s commercial vehicle range. Now offering both Panel Vans and Passenger Carrying versions, the New Trafic range offers the right variant for you - whatever your requirements.
“There is a new Trafic due out shortly and we are looking forward to receiving it as there are many modifications on the older model. The engine is more economical, while there are more variations to the body.”
With such a large customer base, it is important for Joe Norris Motors to keep look after their customers and this includes after a sale is made.

Phillip Reilly is Principal dealer at Joe Norris Motors

Focusing on customer satisfaction and quality of service is paramount to building long-term customer relationships. Additionally, continuous development and proactively looking ahead to keep abreast of technological and market changes help ensure that customers' expectations are fulfilled.
“We have a large customer base and it is important to keep our clients happy, so if they have a problem with one of the vans, we ensure to have a vehicle in place for them to use during the period that their own van may be off the road.
“Most people who drive vans rely on them for their livelihood and in the case of a breakdown; we have a technician on call 24hrs a day to deal with any major problems.”

Joe Norris Motors’ stock the full Renault range of cars and commercial vehicles and they have a service and parts facility to look after their customers.
The Navan-based firm is open six days a week throughout the year and they have a comprehensive Parts Department stocking a huge range of genuine Renault electrical and mechanical parts, so repair or servicing operations are hardly ever delayed by the lack of vital parts.
They supply not only Renault customers, but also independent dealers, mechanics and all trade business with genuine Renault parts for all Renault cars and vans.
The Joe Norris Service Centre in Navan features: 10 service bays, while there is a 24-hour emergency breakdown service, Computerised engine diagnostics as well as Computerised wheel alignment equipment.
A team of expert technicians are on hand to deal with any problems that may occur and ensure that the vehicle is off the road for the minimum amount of time

Enda Butler is the Commercial Vehicle Manager

The Service centre is open Monday - Thursday from 9:00am to 5:30pm and Friday from 9:00am - 5:00pm.
Another indication of the company’s success is the fact that they sold 200 new commercial vehicles last year and that is a target they are keen to beat in 2007.
“We are hopeful that we can exceed that number this year. It has been amazing how well the business has been going and we aim to keep our sales going.”

With a well-trained staff, a reliable service and a committed service to its customers, Joe Norris Motors is in a good position to continue to serve the people of Meath well. The hard work involved in establishing the business has paid off.
All at Joe Norris Motors can be proud of their achievements over the years. They have built on their foundations well and maintained their high standards of service all the time. The result has been a very reliable and successful company.