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Now you can get all make parts from SDC
SDC are not only the largest trailer manufacturer in the UK but their
parts and service department has now introduced an innovative all makes
parts programme for trucks.
With a modern 4,000 sq ft parts warehouse, the company, established since
1978 has now grown to become a virtual ‘one stop shop’ for operators
no matter what make or type of truck and trailer they drive, with genuine
parts readily available.
SDC now have sales manager Kevin McGuckian (086-3353687) in the Republic
of Ireland meeting directly with our customers to ensure that SDC are
always improving our service and prices to our customers.
The company’s modern parts building - located opposite their main
production facility - is staffed by a nine-strong team of highly qualified
personnel, meaning you will never have to linger in a queue, waiting to
be served. Prompt responses to enquiries are always appreciated, especially
in the fast moving and demanding transport world.
With agencies for all the main parts suppliers, SDC’s parts department
have been providing a service to the commercial market for more than two
decades, and in that time they have gained valuable experience in the
market.
“We are very conscious of needing to be in a position to offer brand
name products at a competitive price, so we have worked hard to ensure
those twin objectives have been met,” says SDC’s Gavin Diamond.
“We also recognise that our customers would like the luxury of purchasing
from a one stop shop.”
Parts Catalogue
SDC recognise, too that a lot of purchasing is now done over the telephone,
and it is important that they get the right trailer parts to the customer
so they have developed a trailer parts catalogue, which means their customers
can easily identify the correct components and know that they will be
delivered promptly.
With many of SDCs trailers being sold across Ireland and the UK, the company
also has parts departments across the UK to serve all customer needs.
Competitive prices
The extended facilities, combined with the company’s large purchasing
power, also means customers do not have to pay over the odds for parts.
“Because we can buy parts at a very competitive price, we are able
to pass on those savings to out customers,” said Gavin.
And he added “While our range is comprehensive, there may be times
when we haven’t got a particular part, but that can be readily sourced
and ordered for next day delivery, as we recognise operators cannot afford
the luxury of unnecessary downtime.”
This ongoing expansion and enhancement of SDC’s parts service is
highly indicative of the company’s continued desire, dedication and
commitment to provide the very best customer service available in the
marketplace today.
Another great advantage in dealing with SDC Parts is that not only do
their salesmen sell direct to the customer on a daily basis but they also
provide an excellent technical back-up due to the experience they encounter
day in, day out.
Product Portfolio
Whatever part you may need, you can be sure SDC will have it, or can get
it.
Further extension in SDC Repairs
Also on a further note from the start of 2008 SDC Repair Centre will have
completed an extension to our current workshop whereby we have invested
in our painting system for repair refurbishments with installation of
a high tech blasting system and painting system, also we have added six
more working bays which will in total give SDC a repair shop capacity
of 22 working bays.
• Trailers repaired quicker
• Highly skilled staff
• Premises adjacent to the parts centre which helps with prices and
turnaround times.
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